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REFUNDS & EXCHANGE

Matsya Prints takes great pride in the quality of our products. If you are not fully satisfied with your purchase, please review our return and exchange policy below:

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  • Eligibility for Returns: Returns are accepted within [15 days] from the date of delivery. To initiate a return, the item must be in new, unused condition and in its original packaging.

 

  • Non-returnable Items: Custom-made or personalized prints, as well as items marked as final sale, are non-returnable.

 

  • Return Process: To request a return or exchange, please mail us at matsyaprints@gmail.com. If your return is approved, you will be provided with instructions for returning the product.

 

  • Refunds: Once your returned item is received and inspected, a refund will be issued to the original payment method. Please note that shipping fees are non-refundable.

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